Limited Edition Comix - FAQ's
Who is Limited Edition Comix?
Limited Edition Comix is a comc book store/mail order company located in Stevenage (Herts) and a warehouse (High Wycombe, Bucks) - which has over 250,000 back issues.
How long has Limited Edition Comix been in business?
This is our first year as a new company but our directors have had over 30 years of comic selling and retail experience as well as comic book publishing experience with some of the top industry leaders.
How does Limited Edition Comix ship its books to customers?
We have two different ways of getting books to you. Firstly, for smaller orders, we ship via the post office in our very own custom made packaging. This packaging is double-walled cardboard to prevent any damage to your comics.
Secondly we use, for larger orders of over 25 or more comics, DHL for a next day service to your door and for even larger orders/consignments we can send up to 30 kilos of comics, books and peripherals for under £15! Using DHL provides, you the customer, a tracking system so that you can see at anytime where your order is!
Lastly: we do not charge your credit card until items are dispatched! This site does a verification check to mae sure your card is valid.
Please allow up to 28 days for delivery. If your item has not arrived - we'll be happy to chase up any parcel that might have gone missing. If you have not paid for extra insurance on your books/parcel we cannot give a refund, but will offer a credit note.
As our warehouse is situated 45 miles from the retail store larger orders can take an extra week to pick, pack and send.
Does Limited Edition Comix offer discounts the more I buy?
Yes, we do. We offer customers, who have larger spends, extra discounts on comics and graphic novels. Please enquire for these discount platforms.
Does Limited Edition Comix refund money for damaged items?
Each and every item that we send to our customers is checked before dispatch. Comics are sent in NM/M unread condition and the same goes for Graphic Novels. Busts and statues are also checked when they arrive and if a customer wishes to add additional insurance when they are shipped - they are quite welcome to do so.
If your package arrives at your door and looks like it has been tampered with, please contact us straight away -- and within 48 hours of receiving your order. We can react quicker and will help you every step of the way to obtaining compensation - which ultimately will mean a full refund. We will also put a claim in for any damaged goods.
We want you to have a great shopping experience with Limited Edition Comix and we are here every step of the way to make sure we provide the best service possible. |